About Us - NLG UAE | National Life & General Insurance Company SAOG

About Us

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National Life and General Insurance Co SAOG (NLG), has been established since 1995. We are one of the major Health Insurance providers in the UAE market. We have achieved Gross Written premium of around AED 1.4 Billion in the FY 2021.

NLGIC has been recognised as a Leader in the Corporate Medical Insurance Industry in the UAE, Oman and Kuwait markets. With our expertise in Need-based underwriting and customised solutions, we have been successful in satisfying our clients. We always strive to work with the Customer First approach and believe that ‘Customer service is an Attitude and not a Department’.

We have state-of-the-art policy administration and claims management services supporting our client-centric approach. In addition to our in-house network, we have also tied up with all the major Third party administrators in UAE to cater to the varying needs of our clients. We are led by a well-experienced management team and have professionally qualified employees who are well trained to deliver the best to our Insured members.

As an organisation, we are looking forward in expanding our horizons in other Middle East and Asian countries.

Our Vision

To make our customers feel protected

Our Mission

To consistently provide the right insurance solutions with exceptional customer service.

Our Values

To help prepare and support people for the unexpected events in life

Our Values

Trust

We work to build trust with our stakeholders by maintaining our integrity and capability to the highest standards

Innovate

We shall find new ways and model of business to create value for all our stakeholders

Customer Centricity

We put our customers at the heart of everything we do

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Collaborate

We encourage openness, mutual trust and teamwork throughout the value chain

Our Strength

Core Operational Strength

Market Leader in health insurance in Oman with a market share of over 65%.

Wide network of 190 Sales/Service touch points.

Dedicated and professional employees.

Increasing regional presence – Abu Dhabi, Dubai and Kuwait.

Bancassurance Tie-ups with leading Bank.

Strong Re-insurers support.

State of the Art Technology for Business Operations.

Wide Network Coverage

Large Customer Base

Best Underwriting / Claims Practice

Strong Asset Base

Financial Rating

Awards & Accolades

Financial Strength & Quality

Strong assets base.

A-(Excellent) Financial Strength Rating by A.M.Best Company.

Won various awards and accolades for Business and Quality.

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Strong Parentage

NLGIC is a subsidiary of Oman International Development and Investment Company SAOG (OMINVEST).

OMINVEST established in 1983, It is one of the oldest and largest investment company in the Middle East.

OMINVEST has more than 30 years of successful business operations in the region.

Subsidiary of OMINVEST

30+ Years of Consistent Performance

Largest Investment Company

Business Growth in Existing Markets

Cost Effective Solutions

GCC and Other Potential Countries

Strategic Outlook

Continue to work towards being a leader in medical insurance in GCC.

Obtain participating insurer license in UAE.

Acquired in-house claims processing through acquisition of a TPA in UAE.

Expand across GCC and other potential countries through branch network or associate business models.