Contact Us

/Contact Us
   Location

Office Number-803, The Opus by Omniyat,

Al A`amal Street, Business Bay, Dubai,

United Arab Emirates

 

   Phone

Phone Number : +971 43961331
Fax : +971 43970220

 

   Mail Address

info.dxb@nlicgulf.com

 

   Business Hours

Sunday – Thursday
8:00 AM – 1:00 PM
2:00 PM – 5:00 PM

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   Location

1st Floor, Dhafir Tower, Fatima Bint Mubarak Street,
Electra – Najda Intersection, PO Box: 26551, Abu Dhabi, UAE.

 

   Phone

Phone Number : +971 26445770
Fax : +971 26445778

 

   Mail Address

info.auh@nlicgulf.com

 

   Business Hours

Sunday – Thursday
8:00 AM – 1:00 PM
2:00 PM – 5:00 PM

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   Location

Postal Address : P.O. Box: 16366, Al Qadisiya, PC 35854, Kuwait

Address : 20th Floor, Mazaya Tower 2, Sharq, Safat 13060, Kuwait

 

   Phone

Phone Number : +965 22060719
Fax : +965 22060720

 

   Mail Address

info.kwi@nlicgulf.com

 

   Business Hours

Sunday – Thursday
7:30 AM – 3:00 PM

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   Location

Mail Address : P.O. Box 798, Postal Code 117, Sultanate of Oman.

Address : Building No: 115, Plot No: 330, Block No: 146, Way No: 4202
Landmark: Behind Shell Petrol Pump and adjacent to Sheraton Hotel, Ruwi

 

   Phone

General Hotline Number : +968 24730939
Medical Hotline Number : +968 99441859+968 99343623

 

   Mail Address

info@nlicgulf.com

 

   Business Hours

Sunday – Wednesday
8:00 AM – 1:00 PM
1:30 PM – 5:00 PM
Thursday
8:00 AM – 1:00 PM
1:30 PM – 4:00 PM

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DUBAI
   Location

Office Number-803, The Opus by Omniyat,

Al A`amal Street, Business Bay, Dubai,

United Arab Emirates

 

   Phone

Phone Number : +971 43961331
Fax : +971 43970220

 

   Mail Address

info.dxb@nlicgulf.com

 

   Business Hours

Sunday – Thursday
8:00 AM – 1:00 PM
2:00 PM – 5:00 PM

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ABU DHABI
   Location

1st Floor, Dhafir Tower, Fatima Bint Mubarak Street,
Electra – Najda Intersection, PO Box: 26551, Abu Dhabi, UAE.

 

   Phone

Phone Number : +971 26445770
Fax : +971 26445778

 

   Mail Address

info.auh@nlicgulf.com

 

   Business Hours

Sunday – Thursday
8:00 AM – 1:00 PM
2:00 PM – 5:00 PM

This form does not exist
Branch Office – KUWAIT
   Location

Postal Address : P.O. Box: 16366, Al Qadisiya, PC 35854, Kuwait

Address : 20th Floor, Mazaya Tower 2, Sharq, Safat 13060, Kuwait

 

   Phone

Phone Number : +965 22060719
Fax : +965 22060720

 

   Mail Address

info.kwi@nlicgulf.com

 

   Business Hours

Sunday – Thursday
7:30 AM – 3:00 PM

This form does not exist
Head Office – OMAN
   Location

Mail Address : P.O. Box 798, Postal Code 117, Sultanate of Oman.

Address : Building No: 115, Plot No: 330, Block No: 146, Way No: 4202
Landmark: Behind Shell Petrol Pump and adjacent to Sheraton Hotel, Ruwi

 

   Phone

General Hotline Number : +968 24730939
Medical Hotline Number : +968 99441859+968 99343623

 

   Mail Address

info@nlicgulf.com

 

   Business Hours

Sunday – Wednesday
8:00 AM – 1:00 PM
1:30 PM – 5:00 PM
Thursday
8:00 AM – 1:00 PM
1:30 PM – 4:00 PM

This form does not exist

Report Fraud or Abuse

What is fraud and abuse?
  • Fraud is when a person or organization deliberately deceives others to gain some sort of unauthorized benefit.
  • Abuse is when the Health Providers supply services or products that are medically not necessary or that do not meet the professional standards.
  • Waste is the extravagant, careless or needless expenditure of healthcare benefits or services that results from deficient practices or decisions.
    If you suspect anything out of the ordinary, report it!
    To report suspected fraud/abuse, please contact:
    Email to: reportfwa@nlicgulf.com
    Contact @ 04 396 1331 (Ext. 176)
    You may also report anonymously through email on the above Email id.
    (Note: The identity of the person reporting such case shall be kept confidential).

Complaints and Grievances

Making and Lodging a Complaint / Suggestion

Customers have the right to express complaints and grievances to National Life & General Insurance Company SAOG in writing, by post, fax or email to the following address:

DUBAI

Mailing Address
National Life & General Insurance Company SAOG

803, The Opus by Omniyat, Al A`amal Street,

Business Bay,Dubai,

United Arab Emirates.
Phone: +971 43961331
Fax: +971 43970220
Mobile: +971 505012805
Email: complaints.dxb@nlicgulf.com

ABU DHABI

Mailing Address
National Life & General Insurance Company SAOG
Office No. 303
Building P/1340, Tower B, (Behind Honda Showroom)
P.O. Box No. 26551
Electra – Najda Intersection, Abu Dhabi.
Phone: +971 26445770
Fax: +971 26445778
Mobile: +971 564034750
Email: complaints.auh@nlicgulf.com

Reporting Complaint to Insurance Regulators:

You may also send your complaint to Insurance Regulator:
For Emirates of Abu Dhabi (Health Authority Abu Dhabi): Send email to contact@abudhabi.ae
For Emirate of Dubai (Dubai Health Authority): http://ipromes.eclaimlink.ae
For any other complaints (Insurance Authority): https://smartservices.ia.gov.ae
Register a Complaint (Dubai Health Authority’s iPROMeS): http://isahd.ae/Home/Ipromes